Privacy Policy for WhatsApp Campaigns
Effective Date: [Insert Date]
Last Updated: [Insert Date]
At [Your Company Name], accessible from [yourdomain.com], one of our main priorities is the privacy of our users. This Privacy Policy document contains types of information that are collected and recorded by our platform and how we use it, especially in relation to our WhatsApp campaign services.
1. Information We Collect
We may collect and process the following data:
User details (Name, Email, Phone number)
Business contact data
WhatsApp message content and templates (non-personal)
Campaign performance metrics
IP address, device info, and browser type
2. How We Use Your Information
We use the information we collect to:
Send personalized WhatsApp campaigns on behalf of businesses
Track delivery and performance of WhatsApp messages
Ensure compliance with WhatsApp Business Policy
Improve our platform’s functionality
Respond to customer service requests
3. Sharing and Disclosure
We do not sell your data. We may share data with:
WhatsApp/Meta API providers (for message delivery)
Cloud service providers (for secure hosting)
Legal authorities (only if required)
4. Data Retention
We retain message logs and contact data only as long as necessary to fulfill the campaign or comply with legal requirements.
5. User Rights
You have the right to:
Access your data
Correct or delete your data
Opt out of campaign messages (unsubscribe)
To exercise these rights, contact us at: [support@yourdomain.com]
6. Security
We implement appropriate security measures to protect your data, including encryption, secure hosting, and access controls.
7. Third-Party Services
Our platform may use services provided by Meta (Facebook/WhatsApp), AWS, or Twilio. These services may collect data as governed by their privacy policies.
8. Consent
By using our platform or engaging with a WhatsApp campaign initiated through our services, you consent to this Privacy Policy.
9. Changes to This Policy
We may update this Privacy Policy from time to time. All updates will be posted on this page.
10. Contact Us
If you have any questions, contact us:
[Your Company Name]
Email: [support@yourdomain.com]
Website: [https://yourdomain.com]
Phone: [Your Business Contact]